Opened them with the notepad and all I see are symbols. I can see the exported folder but the files there are unreadable. One thing I tried is to export the config from the DVR to a pendrive, to put it in my PC and change the accounts from there (or delete them). (I don't know if this has something to do with it) What else can I try? All the network configs are OK: router IP, cameras IP, etc. I have the user and passwords right: 888888 / 888888 and admin / admin123 (I changed it when It reset because It didn't let me put the same old password 'admin'. The only one that seems to 'work' is the admin but its locked. i tried that password but it didn't work : (. I tried creating a new account: test / test but when I edit the cameras it shows 'account doesn't exist'. If have h264 with no brand name on it and finally found a phone number for tech-support (909) 598-3718) and that was the master password they gave me and it worked good luck. I power cycled it for 30 mins and nothing.
I already tried a factory reset via the menu but it didn't work. I guess that the old guy who installed the DVR and the cameras locked the account. It shows 'account is locked' in both cameras when I put the admin account. He has a Dahua DVR XVR5116HS and 2 IP cameras.
Hello! I'm having problems with a Dahua DVR of a friend of mine and need help.
